The drafting of an Offer of Service is an essential step in the contract that will be established between the Client and LPI - Global Education Services.
Preparation for our intervention involves 3 stages, as the realization of any mission is based
on the notion of partnership and continuous interaction with the customer.
1st step: DEFINITION OF THE SPECIFICATIONS
Each potential mission gives rise to an initial exchange of information in a preparatory meeting with the future client.
The objective is first of all, to better understand the culture and the activities of the client in order to be able to take ownership of their problems.
It is only during this exchange that expectations are clearly identified, and a set of specifications can be defined in order to establish the framework for the future mission.
Thus, the methodology of Lake Park International - Global Education Services contributes early on to the definition of the potential mission.
2nd step: THE PROPOSAL OF AN OFFER OF SERVICE
Depending on the information collected and the perception of the nature and context of the problem encountered, a complete analysis is then conducted internally to offer the client a service that meets his expectations.
As a true service contract, the Service Offer clearly details the scope of the assignment, the content of our consultants' intervention and the practical and financial arrangements for carrying out the assignment.
The Service Offer presented may, if necessary, be amended or supplemented to take into account the client's expectations for the sake of performance and efficiency.
Step 3: ACCEPTING THE SERVICE OFFER
Once accepted by the customer, the Service Offer as a service contract governs the relationship between the Client and the Service Provider during and after the completion of the assignment.
This step is the launch point for the mission and the beginning of the contractual relationship between the client and Lake Park International-Global Education Services.
This process is very widely appreciated by customers who clearly have the opportunity to explain their expectations and to know the details of the mission before committing themselves.
